We offer a 14-day money-back guarantee from the date of purchase, provided the applicable plan usage limits have not been exceeded.
Refund requests must be submitted within 14 days of purchase and are available only if you have not exceeded the applicable plan usage limits. We may decline requests associated with fraud, abuse, or policy violations.
Email us at info@bemdonna.com with your name, the email used for purchase, the purchase date, and the reason for your request. If applicable, include any order or invoice ID to help us locate your transaction quickly.
Approved refunds are issued to the original payment method within 5–10 business days after approval.
Requests made after 14 days, or after usage limits have been exceeded, are not eligible for a refund. We also reserve the right to deny requests for suspected abuse, chargeback activity, or violations of our terms.
Last updated: February 2, 2026